Government-funded Jobcentre Plus has been helping unemployed people to find the perfect job in the UK since 2002. The agency has can be found in most cities and utilizes modern technology to make job searching easier for job searchers. Beside assistance for employment, Jobcentre Plus also provides benefits for unemployed people to help them until they find a suitable job. In addition, Jobcentre Plus also offers training and opportunities for unemployed individuals.
There are ways to contact Jobcentre Plus, one of the ways is to visit the nearest office which can be found through the local office search. Letters from the agency will also be delivered to the nearest Jobcentre Plus near the recipient. Northern Ireland jobseekers can get their Jobseeker’s Allowance and Income Support at their Jobs and Benefits Office. To get the Employment and Support Allowance or ESA, it is advised to contact ESA Centre.
Another way to contact the agency is via the Jobcentre helpline. Calling the hotline means that the caller must have a concern about the following: discussing a claim made or informing the Department for Work and Pensions about a change in circumstance (e.g. started earning income). In order to contact Jobcentre Plus, the caller should have a national insurance number. The telephone number for regular calls is 0800 055 6688. Communication via textphone is also available via 0800 023 4888. For those who cannot hear or speak, a text relay is possible via dialing 18001 then 0800 055 6688. For those who want to call in Welsh, the number for the Welsh line is 0800 012 1888.
Another way to contact the agency is online via the Jobcentre Plus site, especially if applying for Universal Credit. The user must have an account in order to talk for representatives. Customer service representatives will reply as soon as possible. However, the service is only available on weekdays and are only available from 8 AM to 6 PM. There are different contact details for Universal Credit, Employment and Support Allowance, and Income Support.
For Universal Credit, the regular telephone number is 0800 328 5644, textphone number is 0800 328 1344, and Welsh line number is 0800 328 1744. For Employment and Support Allowance or ESA, the regular telephone number is 0800 328 5644, textphone number is 0800 328 1344, and last but not the least, dial 18001 then 0800 328 5644 for NGT text relay. Income Support hotlines are 0800 169 0350 for a regular call, 0800 023 4888 for textphone, 18001 then 0800 169 0350 for NGT text relay, and 0800 012 1888 for Welsh hotline. All numbers are available Monday to Friday, from 8 AM to 6 PM. For those who lives in Northern Ireland, it is recommended to come to designated centers.
For persons with disability, Jobcentre Plus offers services that are available in different kinds of format. One such format is the braille, Large print, and audio CD is also available. Although the agency helps both employed and unemployed individuals in the past, the agency now only helps unemployed and claiming benefits. Jobseekers can also search for a job online via the Jobcentre Plus website or via Jobseeker Direct.